Licensed with the Ministry of Labour
شارع مكة، مجمع رقم 186، الطابق الثالث, Amman
Client loginOur approach
This page sets out how we operate in practice: how the cost is determined, what we commit to, and what we will not promise. Every point here is something you can hold us to.
Six commitments we work to on every case, each tied to an official text you can check.
Recruitment and transfer costs are fixed by Ministry of Labour decisions. We apply the latest approved list exactly as issued, and give you a written statement of the cost and what it covers before you pay anything.
The recruitment cost, the work permit fee and health fees are amounts under different legal instruments. Merging them into one figure hides what you are actually paying for, so we always separate them.
Four of the nine stages sit with government authorities or the source country. We give a realistic estimate, explain what could delay it, and tell you as soon as any stage changes.
Replacement, refund and transfer compensation are conditional on circumstances set out in the regulation. We explain the conditions as written rather than presenting them as guarantees.
The contracts and forms we work with are those published in the Ministry’s forms guide, not wording of our own. The official form protects both sides.
Work permits and residency have expiry dates. We track them and remind you before they fall due, because the consequences of a late renewal land on the household.
We set out the cost and what it covers, the expected timeline and the documents needed from you. We do not push you to sign in the same meeting.
We prepare documents and follow the approvals, and each stage appears in your portal account instead of you asking and waiting.
We meet the worker and hand over with the contract, and go through the agreement with both sides: hours, rest, wage, accommodation.
We follow the settling-in period, remind you about renewal dates, and handle renewals or transfers later if you need them.
We do not set our own price list. Recruitment and transfer costs are fixed by Ministry of Labour decisions, and we apply the Ministry’s latest approved list exactly as issued, with nothing added.
Contact us
We will tell you the amount applying to a given nationality and to your situation.
Ministry of Labour website
The decisions fixing recruitment and transfer costs are published in the Ministry’s decisions register.
Ministry decisions register Domestic workers pageWhat we do promise is clarity: you know where your case is, what it is waiting on, and what your options are if it stalls.
Three differences you can verify yourself: we cite the source of every legal statement on this site with the date it was reviewed; we publish our obligations to you, including the compensation owed on transfer; and we give you digital tracking so you can see your case stage without calling.
We tell you as soon as we know the reason and the stage it stopped at, and set out the options available and what the regulation provides for your situation. What we commit to is speed of notice and clarity of options, not a promise of one outcome.
Yes, and we prefer it. The office is on Mecca Street in Amman, and our certificates and licences hang in the reception area where you can inspect them.
A relationship that starts with terms clear to both sides is the one that lasts. We go through the contract with the worker, we publish worker rights on this site alongside employer rights, and we point to the competent protection authorities where needed.
We set out the cost, the procedure and the expected timeline — then you decide.
